Ted Reeve Hockey Association Refund Policy 2024-25

Refund Terms and Conditions:

  • Players may withdraw prior to August 15, 2024 and receive a refund of their registration fee minus a non-refundable $100.00 administration fee.
  • For withdrawal requests received on or after August 15, 2024, players will receive a refund minus a non-refundable $150.00 administration fee.
  • There will be no refunds on or after September 15, 2024 for any reason. Including illness, injury, move of residence, voluntary or involuntary withdrawal. Exception: Players who try out for a CDS team (U7/U8/U9) during Fall evaluations and do not make the team and decide to move to another hockey association will receive a refund minus a non-refundable $200.00 administration fee provided our registrar trregistration@outlook.com is notified within 5 days of not making our CDS team.
  • House League players who are offered a position on a Ted Reeve Thunder A or AA team will receive a full refund of the house league fee (no administration fee) provided the Registrar is notified with 5 days of signing with the Thunder team.
  • Please allow approximately 30 days for processing from the time the request has been received by our Registrar.
  • All refunds will be issued in the original form of payment (exception cash payments will be refunded by cheque).
  • Credit cards that expire between original payment and refund will be refunded by cheque.
  • Refunding of fees paid by cheque will be delayed until the cheque clears the bank.
  • No refunds will be given due to injury, illness, move of residence, or suspension of a player during the hockey season.
  • Registration fees for players who register after the season starts will not be pro-rated. Full registration fees will be charged.
  • Hockey Canada only allows players to be registered for one hockey association or club at a time. If your player is registered for more than one association or club and then decides to withdraw from Ted Reeve Hockey Association, the above refund terms and conditions apply including the non-refundable $100.00 – $200.00 administration fee.

PLEASE NOTE:

Ted Reeve Hockey Association reserves the right to modify or suspend our programs at any time due to circumstances beyond our control.  This would include, but is not limited to:

  • Directives from local, provincial, or federal governments or corresponding health authorities;
  • An outbreak of COVID-19 or other illness within the Ted Reeve Hockey community (players, families, arena staff, external service providers, etc.);
  • Changes or directives in rules, regulations, insurance coverage and other issues by our governing hockey bodies;
  • Ice facilities becoming unusable temporarily or permanently due to construction delays, COVID-19 or other health-related closures, fires, mechanical failure, labour disruption or weather-related events.

Ted Reeve Hockey Association will make every effort to mitigate the impact of any of the circumstances above if they arise.  If it is necessary to suspend, reduce, or change our programming we will endeavour to provide refunds to the extent we are able and in so far as contractual obligations allow.

Please note: Ted Reeve Hockey Association is a not-for-profit.  Our main expense every season is ice (about 80% of our costs) followed by insurance and league fees.  If it is necessary to cancel the season, we will provide a full refund (minus a non-refundable $100.00 administration charge). If it is necessary to shorten the season, we may provide a pro-rated refund based on the amount of hockey played but it is not guaranteed (for instances, if closure is 5 weeks or less a refund will not be provided).  

Players and families will be required to follow protocols and guidelines as set out by our program and the facilities in which they run.  These are in place for the safety of our entire hockey community.  Participants must adhere to the mandated protocols or will be prohibited from participating in Ted Reeve programs.  In cases where protocols are not followed, players may not be eligible for a refund.